Shopping Info

Order Processing
Money Back Guarantee
Coverage for Loss or Damage
Privacy Policy
Payment Options
Prices
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Order Processing

When you place your order, we will give you an estimation of how long it will take to prepare your order for shipping. Sometimes you may order an image that we already have printed and ready to go, in which case it will leave the studio within 2 business days. When printing to demand, depending on the nature and the size of the order and other work in-hand, it typically takes 3 - 14 days to process a printing order. From there, the actual delivery time-frame will depend on your destination, chosen shipping method and if outside of Canada, your country’s customs office.

We will always complete your order as quickly as possible, without taking any shortcuts on quality, and will inform you if any delays are expected beyond the normal production time for the work (as indicated in each of the production price lists). If your order is time sensitive please let us know at the time of placing it and we will confirm if we can expect to meet your deadline.

Money Back Guarantee

We will accept for refund or replacement any print that you are not completely satisfied with due to any defect in workmanship, failure to comply fully with the client's instructions, or any reason demonstrably resulting from fault on the part of Mima Fine Art Publishers, Inc., providing the print is shipped back to us in its original packing material and container in perfect condition. The cost and insurance of the return shipment is the responsibility of the sender. All prints must be returned or we should receive written notification of the client's intention to return, within 7 days of receipt of the prints by the client.

Coverage for Loss or Damage

We will replace any order, or part thereof, that is damaged in shipment. Should your order be damaged, you must notify us within 24 hours of the time of delivery, by email or by calling toll free on 1 877 335 8111 (N. America), otherwise the order shall be deemed inspected and accepted by you.

Privacy Policy

We will never sell, share, or give away your information to anyone else without your permission. We will only use your personal information ourselves, for the purpose of doing business with you and to make that experience efficient at this end, painless at yours. Mima holds your email address in strictest confidence. We will not sell, give away, or otherwise distribute your address to any third party. If you have any questions regarding privacy, please contact us with your concerns.

Payment Options

We accept payments through PayPal, either through the shopping cart or if you prefer a personal service when buying art and make the initial inquiry by email or telephone, we accept cheques, credit card payment, bank transfer, e-transfer, international money order or PayPal can still be used by sending you a PayPal Money Request.

Or you can print this form and fax it to us or you can send us the order using postal mail. .

Prices

Prices do not include tax, which is added at the time of purchase.

All prices are subject to change without notice.

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Questions? Call 1-877-335-8111 or email contact@mimagallery.com.      © Copyright MIMA Fine Art Publishers, Inc., 2005.